General conditions of sale / online purchase contract


1.1. These general conditions of sale apply to purchases made through the website by Consumers and / or Professional Buyers, defined and identified as follows;

1.2. Depending on the buyer - consumer or professional buyer - who finalizes the contract, different rules and regulations will apply, as specified further below.


2.1. The Seller is Via della Carta with registered office in Varese (VA), Via Cernuschi 63 - mail, which acts in the exercise of its business and commercial activity and promotes the sale of its products through the mechanism of contracts to distance, through the platform in compliance with these General Conditions of Online Sale;

2.2. The professional Buyer is the freelance professional or legal person who, by means of an appointed and authorized natural person (legal representative, employee, collaborator), interacts with the e-commerce platform and concludes an online sales contract, in the exercise of own business and commercial activity;

2.3. The Consumer is the natural person who acts for personal and non-professional purposes, unrelated to any entrepreneurial, commercial, craft or professional activity carried out, as defined in accordance with art. 3, paragraph 1, lett. a) of Legislative Decree 6 September 2005, n. 206 (Consumer Code): "consumer or user: the natural person acting for purposes unrelated to any entrepreneurial, commercial, craft or professional activity carried out";

2.4. By User we mean the visitor of the platform who interacts with the functions of the site: the concept includes both the Consumer and the Professional Buyer;

2.5. The Consumer Code means the Legislative Decree 6 September 2005, n. 206 (Consumer Code) and subsequent amendments and additions;

2.6. The Contract or Contract of Sale is the purchase and sale contract concerning the movable goods present on the e-commerce portal which is concluded between the Seller and the Professional Buyer and / or the Consumer, in the context of a sales system through telematic tools , organized by the Seller;

2.7. By Parties we mean the Seller and the Consumer or the Seller and the Professional Buyer; 2.8. By Portal or Platform or Website we mean the website, managed by the Seller, through which the online purchase contract is finalized.

General Provisions

3.1. These General Conditions of Online Sale regulate the commercial relations between the Seller and the Consumer and / or the Professional Buyer and constitute an integral and substantial part of the contract for the sale of movable goods that will be concluded;

3.2. These General Conditions of Sale must always apply: different conditions of sale dictated or provided by the Consumer and / or by the Professional Buyer can never become part of the contract between the parties - not even in the case of acceptance of the order by the Seller;

3.3. The Consumer and / or the Professional Buyer is aware that the General Conditions of Sale that are published on this Portal may vary: for this reason, each purchase is subject to and governed exclusively by the General Conditions of Sale in force on the date of completion of the contract;

3.4. The Parties, in compliance with the mandatory rules of law, agree that if some provisions of these general conditions of sale are declared null or void, this fact will not affect the validity and effectiveness of the other provisions which will remain fully valid and effective.

Pre-contractual information to the Consumer

4.1. The pre-contractual information for the Consumer is provided before the Consumer is bound by any remote online sales contract. In particular, the information required by art. 49 of Legislative Decree 21 February 2014, n. 21 are provided on the pages of the website and can always be consulted by clicking on the “Terms and Conditions” link on the Portal.

Object of the online sales contract

5.1. The subject of the online sales contract is any movable tangible asset present on the portal that the Seller offers for sale and that the Consumer or Professional Buyer intends to purchase, through the interaction with the aforementioned Platform, i.e. remotely via telematic tools;

5.2. This online sales contract governs the purchase conditions between the Seller and the Consumer or the Professional Buyer based in Italy and which require delivery in the Italian territory;

5.3. The goods that can be purchased through the procedure in question are only those that can be viewed on the pages of the Portal. The items can be viewed and purchased even without prior registration on the platform;

5.4. The products that can be purchased are included in the site divided by category: the User can search for the product by clicking on the "magnifying glass" icon at the top right or by selecting the various buttons in the menu located at the top or left of the site, corresponding to the various categories: by selecting a category, the User can view the various articles present in the chosen category;

5.5. For each item inserted in the Portal there is a product sheet which shows: product title, representative images, availability, possible score / rating, expected delivery date as well as a complete technical sheet and a description of the main characteristics of the product. These indications will then be summarized when the User, by clicking on the "cart - go to cart" icon, displays the "contents of the cart" and the products included therein: by clicking on each individual product, the User can access the tab again complete product of the article itself before making any purchase;

5.6. The User is aware that all the information provided on the Portal and in particular the images on the product sheet are of a general nature and are made available for information purposes only, to allow the identification of the article: any images or colors of the products offered for sale could have different effects on the real vision of the property. Any such dissonances may be related to the effects of the Internet browser, the monitor used or the settings of the monitor itself (brightness, contrast, quality and type of printer in use, etc. etc.);

5.7. The Seller does not sell used, irregular or inferior quality products to the corresponding market standards;


6.1. The prices of the goods that can be purchased are indicated analytically on the site and can be viewed by the User both in the mini-icon representing the article (on the home page or in the summary window of all the items in the category - type selected) and in the complete product sheet. All sales prices of the products displayed and indicated on the Site are expressed in euros and constitute an offer to the public pursuant to art. 1336 of the Italian Civil Code;

6.2. The prices indicated for each of the goods are valid until the online modification date. The Seller reserves the right to change its prices at any time, by changing the price of the item both in the mini-icon representing the item and in the relevant product sheet. The current price will be displayed by the User by browsing the Portal. The products remain the property of the Seller until the total settlement of the amount due;

6.3. The sales prices are indicated for the single product and include VAT and taxes but do not include the costs for the delivery of the goods which must be calculated separately. The User can view the amount of the shipping costs after adding the product to the cart, in the "cart contents" mask: under the summary of the items included in the cart, the User can view the type and cost of the shipment.

6.4. All information regarding delivery methods, times and costs can always be viewed by the User in the "cart contents" mask, which summarizes the order and which is shown before completing the purchase of the product or sending the order;

Registration on the Portal

7.1. Users who are not registered on the site are also allowed to make purchases online;

7.2. The User who wishes to register for a new account will be asked to enter their personal data. By clicking on the "Account" link at the top right, the User can choose their profile and create a personal control panel where they can update their data if necessary, check the orders placed and the history, view invoices and make a request for returned goods;

7.3. Registration on the Portal is without obligation to purchase and can be usefully completed only by Users of age and in any case in possession of the appropriate faculties required by law to undertake commercial actions and enter into contracts. The personal data collected (by way of example name, surname, e-mail, date of birth) will be processed in compliance with the provisions of Legislative Decree 196/03 and subsequent amendments, for the purposes and within the limits indicated in the Privacy Policy adopted. by the Seller. The data provided must be accurate and updated if necessary. The information on the processing of personal data collected will always be viewable by Users by clicking on the "Privacy" link in the Site menu;

7.4. The User who has completed registration on the Portal will receive a "welcome" email with confirmation of registration. The User is responsible for his account and for all the activities carried out and orders placed through his account and is required to immediately notify the Seller of any theft of credentials or unauthorized access;

7.5. The registered User can always manage his profile by accessing the personal control panel and change his address and / or his personal information, as well as view the order history, invoices and access the return procedure;

7.6. The registered User can always view the catalog of available and purchasable products, their characteristics, technical information, prices, costs and shipping methods and any other information necessary for the correct formulation of the will to purchase, as well as the order history. sent.

How to conclude the online sales contract

8.1. The registered user can select the desired product and add it to the cart by clicking on the "Buy" button. Once the purchases have been completed, the User who wants to place the order must empty the cart by clicking on the "go to cart" button that appears in the window that opens by hovering the mouse over the cart icon. At this point, the summary page called "contents of your cart" will appear, that is the summary of the products included in the cart and ready for purchase, also indicated analytically in the price (per item and overall), together with the delivery costs and methods payment methods accepted, among which the User can choose: the User can check, save and print the summary page before proceeding with the confirmation;

8.2. The User who after viewing the summary sheet decides to place the order, must click on the "Complete order" button; At this point, after having filled in the various fields necessary for shipping and billing, and having chosen the desired payment method, the User must read the General Conditions of Sale and click on the checkbox, flagging which he declares to have read , understood and accepted the Terms of Purchase. The Terms of Sale can always be viewed and consulted by the User either by clicking on the relevant button in the footer of the site, or by clicking on the word (I accept the terms and conditions of sale) in hypertext format in the text of the box to be ticked;

8.3. To continue with the purchase of the product, the User, after having flagged the acceptance box of the General Conditions of sale, must click on the "PROCEED TO PAYPAL" button: at this point the User chooses Pay Pal will be immediately directed to the mask where to enter the Pay Pal account details. Also in these cases, the online sales contract is considered concluded when the User receives the confirmation of acceptance of the order by the Seller;

8.4. At this point the User will receive an order "acceptance" email containing the order summary, which confirms receipt of the order by the Seller but which does not constitute contractual acceptance of the order itself. The online sales contract is concluded only when the User receives confirmation of acceptance of the order from the Seller; 8.5. The order confirmation email that the Seller will send to the User will contain the order number, a summary of the purchase, the invoice, the link where you can view the General Conditions of Sale and all the information necessary to identify the Seller.

8.5. The order confirmation email that the Seller will send to the User will contain the order number, a summary of the purchase, the invoice, the link where it is possible to view the General Conditions of Sale and all the information necessary to identify the Seller.

Payment method

9.1. Payment for the products offered for sale by the Seller through the Portal can only be made by one of the following means: Pay Pal, bank transfer.

9.2. The User can select the desired payment method on the "cart contents" page which can be viewed by clicking on the "Go to cart" button, before proceeding with the purchase. The accepted means of payment will in any case be sent by the Seller via the summary email of "taking charge" of the order;

9.3. Each User (both Professional Buyer and Consumer) declares to have the full right to use the chosen payment instrument. Each User must verify that the payment instruments in his possession have sufficient credit to cover all costs relating to purchases;

9.4. All communications relating to credit cards and similar payments take place on a special line of the Seller protected by an encryption system. The Seller guarantees the storage of this information with an additional level of security encryption and in compliance with the provisions of the current legislation on the protection of personal data.

Terms of delivery of the goods

10.1. The Seller will deliver the products purchased by the User according to the available method indicated in the "cart contents" window;

10.2. The Seller will deliver the goods by Express Courier, with a shipping time of between 3 and 7 days (except for products not available in stock) starting from the moment the online sales contract is finalized. The shipping terms are to be considered indicative and not mandatory: any delays in the delivery of the goods do not entitle the Consumer or the Professional Buyer to terminate the concluded online sales contract;

10.3. During shipment, the goods travel at the risk and peril of the Consumer or Professional Buyer, therefore no responsibility can be charged to the Seller for any damage caused to the goods during transport or in the event of theft of goods already delivered to the Carrier; 10.4. For more information on the order fulfillment time and to find out how to track the shipment using the online tracking service, consult the card in your profile

Liability of the Seller towards the Professional Buyer and limitations

11.1. The professional Buyer undertakes to pay the price of the products purchased in the manner and according to the terms described above;

11.2 With reference to purchases made through this website by the Professional Buyer, the guarantee provided by the Seller is only that relating to Business2Business purchases and follows the applicable general rules (art. operates only if the product is used in compliance with the uses for which it is intended;

11.3 After eight days from receipt of the goods by the Professional Buyer, no complaints will be accepted on the goods ordered and delivered. Complaints can be sent to the following addresses: VIADELLACARTA - Varese (VA) - Via Cernuschi 63, e-mail

11.4 Returns will not be accepted unless authorized and previously accepted by the Seller, for example in the case of a defective product (the presence of the defect must be claimed within 8 days of discovery). In the event of a defective product, the Seller will issue a credit note in return for the price paid or will replace the product.

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